Maison & Luxe – Privacy Policy
ABN: 64 378 134 097
Effective Date: [01/03/2026]

1. Introduction

Maison & Luxe ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

2. Information We Collect

We may collect the following information:

  • Personal Information: name, email address, phone number, billing/shipping address

  • Payment Information: processed securely via third-party providers (we do not store card details)

  • Usage Data: IP address, browser type, pages visited, time spent

  • Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you (order updates, support)

  • Improve website performance and customer experience

  • Send marketing communications (only with consent)

  • Comply with legal obligations

4. Sharing Your Information

We may share your information with:

  • Payment processors (e.g., Squarespace Payments, Stripe, PayPal)

  • Shipping providers

  • Website analytics providers

  • Legal authorities if required

We do not sell your personal data.

5. Data Security

We implement appropriate technical and organisational measures to protect your data. However, no system is completely secure.

6. Your Rights

Depending on your location (including under the General Data Protection Regulation), you may have rights to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent

  • Lodge a complaint

7. Data Retention

We retain your information only as long as necessary for business and legal purposes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.